I was desperate for a shoe that I could comfortably walk to work in (approx 40mins) and not have to change once I got to work. These would be perfect for someone in retail and wish I had found them a few years ago. They are very smart, light and comfortable. They offer a lot of support for the foot and the ankle, my feet ached at first because they are used to very cheap, hard shoes, but after a week of solid wear I feel incredible relief. I purchased a size 8, I have a permanently puffy left foot but these are wide enough to accommodate. My left foot is also .5 of a size smaller but the fit is perfectly fine. The only thing I'd consider changing are the laces, not because I don't like these but I think a black lace could make them even smarter or I might go for an in-your-face coloured lace.